- Youthful and energetic staff
- Experienced and dedicated team leaders
- Passionate and highly driven management
- A company that puts your needs first
Some individuals need one support worker for a few hours per week whilst others need a 10-12 person team to cover a range of shifts across a 24:7 span.
Our objective is to pay close attention to detail so that we can be most efficient in finding the most suitable workers to fit your needs. We do this by having an initial conversation, organising a meet and greet, keeping you informed and then introducing you to potential workers all prior to starting services.
Our business has been built on the premise of customising our services to meet every participant’s needs, which is why we employ people who are youthful, energetic, fun, engaging and, most importantly, adaptable. We assign the very best support workers by matching personalities, care requirements and ability, creating an individual program tailored to your unique situation. To do this, we first spend time with you and your family in your home, getting to know your goals along with all the things and people that matter most in your life.
“Finding Personalised Support Systems has been the best thing to happen to me in a while and got me through the last four months. I’m forever grateful to this wonderful organisation for making life fun at a time it could have been dreadful by getting me out of the house and into the world, helping me lose weight, increasing my mobility, and giving me support workers who became just as much my support workers as my friends. I would not be who I am today without the last four months of associate with Personalised Support Systems.” – Sam L
“Hey Fernando and team!
Just want to know how grateful I am to have you guys to support me through what is both a challenging but empowering part of my life. The challenge is guiding this vessel back towards land and I need all the help I can get to do so. I was genuinely in tears when I was doing one of my many breathing exercises with Fernando and Matt on Monday as I was reflecting on what position I would be in right now if it wasn’t for all of you #thankyou” – Declan V
“If you are looking for a good service provider I can highly recommend “PERSONALISED SUPPORT SERVICES”.
This organisation provides professional staff who are responsive to your individual needs and provide excellent interactive and professional cares.
Their booking systems is hassle free and it is especially helpful to be able to speak to the same friendly staff each time you make or change a booking.
A team leader is allocated to each participant. This really simplifies the process of having the one person to speak to for any issues or questions you may have.
I am extremely happy with the services provided by this organisation. I also enjoy receiving feedback and photos of some of the activities my son has been enjoying.
Personalised Support Systems is what this organisation is all about.” – Robyn R
“I feel that everyone in the company is incredibly supportive and accessible, I always have the support I need, the team leaders, staff, Matt and Fernando are always there for me and this is one of the reasons why I really enjoy working for Personalised Support Systems.” – Rohan C
“Hi Matt. My name is Jo, Marnie passed on your number and you employed my son Sol.
I can’t thank you enough for taking on and believing in him. This job has been so wonderful for him. I have been around the disability sector for so many years, working in it and growing up with a sister with ID (aunt) and now a mum with quadriplegia Grandma) and I have never come across a service provider as innovative and committed as you guys. Your genuine care and commitment to inclusion is so rare.” – Jo L
“How my life has changed for the better since PSS support workers Sol, Rohan, Daniel and Josh have come into my son’s Sam’s life to assist him with personal care, therapy shifts and social access to the community. A wonderful young group of guys who have taken on their role with Sam with genuine care, responsibility, fun, humour and Sam LOVES his time with all of you.
And to have joey recently come on board to assist in Sam improving his strength, mobility and fitness, we can already see such positive results! You have a way of making a workout fun and Sam thinks you’re legendary.
To now finally after 23 years, be able to take a step back from Sam’s care, knowing he is well looked after medically, mentally, socially and emotionally and allow Sam the independence he deserves, is a huge relief for me as his mum. The trust I have in this company and these young me caring for my son is immense and I’m extremely grateful for this.
Go Team Sam!” – Kate L